TelaClaims Adjuster II- Customer Service, and Ethics

Congratulations on making it to the Telaclaims Adjuster II course, the last step to becoming a Telaclaims certified adjuster. In this course, we will review the necessary negotiation and customer service tools you need to handle claims as well as what to look for in regards to fraud.

Course Information

Categories: Adjusters

Course Instructor

Christian Ramirez Author

Customer Service

This section does not have any lessons.

Adjusting Claims

What is Adjusting

Adjuster Negotiation

Federal Laws and Regulations for Insurance

Adjuster Ethics

Insurance Fraud

Insurance Fraud is available as a separate elective course in our Telaclaims learning management system.

Red Flags

Red Flags are identified in different types of losses claimed.